These Terms of Service ("Terms") constitute a binding legal agreement between you (or the entity you represent) and GridflowOS LLC ("GridflowOS," "we," "our," or "us"). They govern your access to and use of our CRM platform, website, and related services (collectively, the "Services").
By accessing the Services, you confirm that you are at least 18 years old, have the authority to enter into this agreement on behalf of your organization if applicable, and agree to comply with these Terms.
GridflowOS provides a CRM and deal management platform designed for business brokers and M&A intermediaries. Features may include deal pipeline tracking, CIM generation, listing publishing, seller cultivation tools, outreach add-ons, and training resources.
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with reasonable notice where practicable. We are not liable to you or any third party for any modification, suspension, or discontinuation.
To access the Services, you must register for an account. You agree to:
You may not share your account credentials with others outside your authorized subscription tier. Each user seat must correspond to a unique individual.
GridflowOS offers subscription-based access to the Services. By subscribing, you authorize us to charge your payment method on a recurring basis at the applicable rate for your selected plan.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:
We reserve the right to suspend or terminate accounts found to be in violation of these terms without prior notice.
You retain ownership of all data and content you enter into the platform ("Your Data"), including deal records, seller information, and documents. By using the Services, you grant GridflowOS a limited license to store, process, and display Your Data solely as necessary to provide the Services.
You are responsible for ensuring that Your Data does not violate any applicable laws or third-party rights, including confidentiality obligations you owe to sellers, buyers, or clients.
We do not sell, share, or use Your Data for advertising purposes. See our Privacy Policy for full details on how we handle your information.
All content, features, and functionality of the GridflowOS platform — including but not limited to software, design, trademarks, logos, and documentation — are owned by GridflowOS LLC and are protected by intellectual property laws. Nothing in these Terms grants you any right to use GridflowOS's trademarks or brand assets without our prior written consent.
Feedback, suggestions, or ideas you provide to us about the Services may be used by GridflowOS without obligation or compensation to you.
The Services may integrate with or link to third-party platforms (such as BizBuySell or email service providers). These integrations are provided for your convenience. GridflowOS does not control and is not responsible for the content, policies, or practices of third-party services. Your use of third-party services is governed by their respective terms and privacy policies.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
GridflowOS is a software tool for business brokers. It does not constitute legal, financial, tax, or investment advice. You are solely responsible for decisions made based on information managed within the platform.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIDFLOWOS LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless GridflowOS LLC and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Services, Your Data, or your violation of these Terms.
Either party may terminate this agreement at any time. You may terminate by cancelling your subscription and ceasing use of the Services. We may suspend or terminate your account immediately if you materially breach these Terms, fail to pay fees when due, or if we are required to do so by law.
Upon termination, your right to access the Services ceases. You may export Your Data prior to cancellation. We may retain Your Data for a limited period thereafter as required by law or our backup practices, after which it will be deleted.
These Terms are governed by and construed in accordance with the laws of the United States and the state in which GridflowOS LLC is registered, without regard to conflict of law principles.
Any dispute arising from or relating to these Terms or the Services shall first be attempted to be resolved informally by contacting us at legal@gridflowos.com. If informal resolution is not possible within 30 days, disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, unless prohibited by applicable law.
We may update these Terms from time to time. If we make material changes, we will notify you by email or prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the Services after the effective date of updated Terms constitutes your acceptance of the changes.
If you have questions about these Terms, please contact us: